Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Drocha
Constellation
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When I open it to respond or send a text message, the app closes by itself, this is happening after the update
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GaryB82
Galactic Samsung Care Ambassador
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If you disable Google Meets in settings and Messages will start working again 

Open app drawer search for Meet

once it's located

long press on it and select disable



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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ladybee56
Constellation
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Thanks, that works for texting, but I'm still not able to download muti
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jalabra
Constellation
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When I try to respond it closes before I can post anything.
GaryB82
Galactic Samsung Care Ambassador
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yeah its a glitch between the two apps if you follow my post above you will able to text again 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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jamim
Constellation
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Me too .. when I try text when I start typing messages it closes out and goes back to app screen
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GaryB82
Galactic Samsung Care Ambassador
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You need to Disable Google Meets and messages will start working again

Open App Drawer

search for Meets

Long Press on it and select Disable



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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some1Grandma
Constellation
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Messages acting up again 🙄
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mikeb813
Constellation
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thank you so much this worked for me and my crashing Samsung Galaxy S20!  the only thing i would suggest is somehow getting the word out to make this article easier to find for other Samsung users.. Thank you!

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userBqGVY5v0ER
Constellation
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