Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
Nikyrlo
Constellation
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Samsung Apps and Services
This worked for me! Ty!
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userl4aLmzMUgj
Constellation
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Worked for me. 

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Communitycatlady
Constellation
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Had the same problem happen to me 5/28/24 and tried everything. I started searching and found your advice and disabled Google Meet and fixed problem immediately, also! Thank you so much to you and whomever else discovered the culprit. Going to be watching my updates carefully from now on as I didn't have this problem until my last automatic update when I just hit "update all"
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spaz5
Constellation
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THANK YOU!! I was about to throw my phone.

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moeaholic
Constellation
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Thank you! I wanted to snap my phone in half, nothing else was working. This did the trick.

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userI4hElZ9Kyu
Constellation
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Thank you so much
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userhl2QU0YPWR
Constellation
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this worked for me...google messages is crazy to use with all of the ads

 

Jenjenjayne69
Constellation
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Samsung Apps and Services

Yayy and for me thanks

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Lorobain
Constellation
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This worked, thank you!
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Babydoll622
Constellation
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Thank You So Much, For The Information It Worked For Me 🙏🏻

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