Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
77CJ7
Asteroid
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Samsung Apps and Services
Me to... it crashes the App
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ranz86
Constellation
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Same here
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Jhicks
Constellation
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I am not sure whatnis going on but I open my message app and it closes within 10 seconds. I cannot send a message. I have a Galaxy S21. This just started tonight. 
GaryB82
Galactic Samsung Care Ambassador
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This has been posted a lot today. At the moment, the Samsung Messages app isn't working for a lot of people until it gets fixed. I suggested switching over to Google Messages until Samsung Messages starts working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
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Kimmie76
Constellation
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Samsung Apps and Services
Malfunctioning 
GaryB82
Galactic Samsung Care Ambassador
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This has been posted a lot today. At the moment, the Samsung Messages app isn't working for a lot of people until it gets fixed. I suggested switching over to Google Messages until Samsung Messages starts working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


whatswrong
Constellation
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Samsung Apps and Services
When will work?
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usertfp0XhqJv9
Constellation
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Same issue .
Robin621k
Honored Contributor
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Switch to GOOGLE messages until it's fixed!
userwfMPhAYk7R
Asteroid
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Worthless
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