I have always downloaded music from Amazon and the songs are then playablenon Samsung Music. I just downloaded the 9 track new Korn album and it's not showing up anywhere EXCEPT in the Amazon Music app. I don't want to play music through their app, I want to use the Samsung Music app. I just recently downloaded 2 albums from Amazon and they show up in Samsung Music, I don't understand why this album can not be found on my SD card and won't play on Samsung Music app. Any ideas?
Mine were located in a folder that had a date of 2017 but they were still in there under my purchased. It's super frustrating that this stopped working!
I have a Samsung Galaxy A12. The files were automatically being saved to my phone despite me telling the app to save them to my Micro SD card.
It doesn't matter what card I use if it isn't saving where it needs to. It was initially in "My Files>Internal Storage>Android>com.amazon.mp3"
I transferred the "com.amazon.mp3" file to my micro sd card manually with the "Move" option that appears after selecting a long press to the "Music" folder in my Micro SD Card.
I also found all my MP3s in there when I told my phone to show my hidden files. I believe its a miscommunication with the amazon music app and the samsung phone itself, because everthing I've downloaded has appeared in my Samsung Music App after doing that and restarting.
I have the same problem with google chrome. I didn't find the song I downloaded in the download folder but I found it at com.android.chrome so I think amazon does the same. If you want to download music for free, you can refer to this https://chakushinon123.com
I found a work around. Get a free Dropbox account. There's a limit on how large the files can be in a free Dropbox account, but a couple of songs is well below the limit. I downloaded my recent MP3 purchases onto my home computer which is where I store all my music to play on my Sonos system throughout the house. From the home computer, I shared the MP3's with my Dropbox. Then I logged into my Dropbox from my Samsung phone and exported them from Dropbox into my music folder on my phone. It's a few extra steps but it works perfectly. I suspect Amazon is trying to discourage owning of music in favor of their streaming service. The oligarchs are trying to create a society where working class people (and if you can't survive 2 months without a paycheck, you are working class, my friend) don't own anything. We won't own cars. We will Uber instead. We won't own homes. We'll be permanent renters. We won't own music. We will pay a monthly fee or lose access to a lifetime of favorite songs. no! I don't need an algorithm to curate my music for me. I refuse to pay a monthly fee for access to my music and this is a way to get around it. Good luck, everyone!
Idk, but I might try it. Let us know if it works and I'll do the same if I try it. So often I want to buy one song or an album and I remember what a PAIN it is to get it from Amazon, I just don't buy it. They lose money and I can't get the song or album I want...
Our technical team is still working on a solution. In the meantime, they have provided the following workaround.
Download purchased music to Amazon Music Player and then copy the file to the Android music player of your choice.
Open the Amazon Music app.
Select Library.
Select Playlists.
Select Purchased playlist to see the music that you own.
Tap the context menu next to the song and choose Download.
Downloaded music is saved by default to an Amazon Music folder on your Android device. This folder can be found at /Android/data/com.amazon.mp3/files/Music/Purchased.
To copy music to another folder or device, use a file browser such as Android File Transfer. It can be downloaded from the Google Play Store. Navigate to the filepath and copy the files to their new location.
So I noticed this issue on my old phone, but I was able to locate the files and move them...until today when I updated to a new phone.
After speaking with the help desk at amazon, they are aware of the issue, the only work around that worked without using other devices was using chrome on my phone to go to the desktop version of music.amazon.com. By going there and downloading my purchased music, it went to my normal download folder and I was able to move it where I wanted. Extremely frustrating process, and I've now uninstalled the actual app since the only thing I used it for was downloading.
