Navy Federal app says its not compatible

[Johnny2two]

I can't download Navy Federal credit union app! It says not compatible! I have a new device it's a Samsung Galaxy A32 5g! Any suggestions on what to do? I need my mobile banking!

[Je655 · Accepted solution]

They list a phone number and Twitter on there apps page
"As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp."

Or You could contact there mobile help department via email at
mobilehelp@navyfederal.org

[user4dNrOiY16U]

I got the same error message on the Google play store... My new phone is a Moto G stylus 5G and it says incompatible in the google app store.

What I found that worked, Google "Amazon app store APK" and download and install it. This allows you to download Amazon apps (maybe you can just do it on Amazon but these are the steps that worked for me). On the Amazon app store download the NFCU app. This worked for me and it seems like a temporary fix until Google play releases an update for us new phone users.