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Original topic:

Need help issue with Samsung pass

(Topic created: Tuesday)
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Rilly
Cosmic Ray
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Tuesday in 

Samsung Apps and Services
Factory reset my phone and when trying to setup Samsung pass it asked for my last phone pin I put it in and it said it was incorrect. Because I tried so many times I can't login for an hour. When I try to skip it it loads and won't do anything.
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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yesterday in 

Samsung Apps and Services

Hi Rilly, Welcome, and thank you for being part of the Community. We know it can get frustrating trying to set up a phone after a factory reset.

Are you following the steps listed here for setting up Samsung Pass through the Samsung Wallet app? https://www.samsung.com/us/support/answer/ANS10001347/

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