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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:56 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
DanG92263
Honored Contributor
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Samsung Apps and Services
Take your phone to your carrier, please. You probably need an updated SIM card.
text1
Cosmic Ray
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Samsung Apps and Services
I can still receive calls and talk to tem
text1
Cosmic Ray
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Samsung Apps and Services
Only the app is crashing, how does an unstable app solution related to physical sim card ??
text1
Cosmic Ray
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Samsung Apps and Services
Google's phone app is working fine. Only issue is with Samsung's phone app
jackypaper1
Constellation
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Samsung Apps and Services

Surely everyone who is now posting here and at other forums do not need to march en masse to our carrier's store and obtain new SIM cards. How many user is this affecting? A lot, from the look of things.

This is a disaster.

Alienburrito
Cosmic Ray
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Samsung Apps and Services
I work for a cell provider...it is not a carrier issue, nor a sim card issue. It is a software issue.
Grammy2012
Astronaut
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Samsung Apps and Services
It happened right after the update
userhDVdhpLw6P
Constellation
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Samsung Apps and Services

I took out my SIM and turned off the phone , put the SIM back in and turned it on and that fixed it on my  AT&T S22ultra

usermehdi
Asteroid
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Samsung Apps and Services
Not mine, how long did you leave it off