Samsung Contacts - Contact Syncing to an Exchange account

[UzerZero]

I think this might be a really easy question, but I cannot find an answer...

I use Outlook on my phone. When I go into my contacts app, my outlook.com email address has two accounts that show up - the one under Outlook (which has an accurate contact count) and one that shows up under Microsoft Exchange ActiveSync, which only shows 20 contacts, instead of my 100+ contacts.

I presume the "Outlook" account comes from the fact that I checked the box in the Outlook app to sync the account, but where does the Microsoft Exchange ActiveSync account come from? (i'd like to disable that, since Outlook is already syncing (and Syncing correctly, at that).

Also, what prompted this discovery, was that I've been adding contacts to my account, but they're not syncing back to Exchange.

Thanks in advance!

[MrGhoul]

It's definitely a syncing issue. Here is some information on how to disable/enable Microsoft exchange active sync account.

https://learn.microsoft.com/en-us/exchange/clients/exchange-activesync/activesync-mailbox-access?vie...

[UzerZero]

Thank you for the input!

This article looks like it's for Exchange though... I'm using an freemail/outlook.com address, I don't think i  have access to all these settings?  My hope was to remove the activesync connector and leave the Outlook connector in place.

The contacts synced with the "Outlook" profile are toggled on and off from the Outlook app... If i disable sync from the Outlook app, that object will disappear from the accounts list; I disabled the sync on my second outlook.com account and its respective outlook connector popped off.  I don't know how to get rid of the Microsoft Exchange ActiveSync connectors though.

Thanks again!

[MrGhoul]

I would reach out to Microsoft support. They would be able to help assist you to resolve your syncing issues and questions regarding exchange activeSync.

https://support.microsoft.com/en-us/contactus#