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ā07-30-2024 05:02 PM in
Samsung Apps and ServicesI use Samsung Health and Samsung Wearable. Both apps are updated. However, S. Health keeps saying "Samsung account timed out" and won't let me log back in. It will not sync, it won't let me join "Together" - I get Error 1507, unable to verify identity.
I have done a force stop and cleared the cache. It has been occurring for almost a week.
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ā08-01-2024 03:38 PM in
Samsung Apps and ServicesHello, Welcome to the Community. We understand how upsetting it is that the Health app is not syncing.
When you force stopped and cleared the app cache, did you do so for the Wearables app and plug-in, and the Health app?
If that hasn't helped, we recommend resetting your wearable and uninstalling, restarting the phone, then re-installing the three apps.
Let us know if this helps.
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ā08-02-2024 08:55 PM in
Samsung Apps and Servicesāwhen I uninstall and reinstall the S. Health app, this is the error code I get...
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ā08-07-2024 11:56 AM in
Samsung Apps and ServicesThank you for the screenshot. Have you tried signing out of the Samsung account on your devices and then signing back in?