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ā10-05-2022 03:11 PM (Last edited ā12-10-2023 09:01 PM by SamsungChelsea ) in
Samsung Apps and ServicesHas anyone else had an issue with Samsung internet opening on it's own I've done scans I've even disabled it now my Google Chrome does it I had the same issue with my Samsung Galaxy A50 now I have a Samsung Galaxy A03s any suggestions would be helpful thanks
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ā10-05-2022 03:23 PM in
Samsung Apps and Services1) Had your A03s done that from the very beginning, or do you think it may have started after downloading an app?
2) Does there seem to be a pattern as to when it happens, or is it random?
3) If it seems to be random, have you tried restarting your phone into Safe Mode, so 3rd party apps don't work, and see if one of them could be the cause?
4) Otherwise, have you factory reset either device while it experienced the issue?
5) If you restart in Safe Mode and the browser doesn't open on its own, then uninstall all of your third-party apps and slowly reinstall them over time to see which one is the culprit
6) If the issue persisted in Safe Mode, then you may have malaware on your phone. To which you should back up contacts and photos to Google, (if SMS history is important, download SMS Backup & Restore and back them up to Google as well) then factory reset and restore those 2 - 3 types of media and nothing else.
Hopefully those tips and suggestions help.
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ā10-05-2022 03:23 PM in
Samsung Apps and Services1) Had your A03s done that from the very beginning, or do you think it may have started after downloading an app?
2) Does there seem to be a pattern as to when it happens, or is it random?
3) If it seems to be random, have you tried restarting your phone into Safe Mode, so 3rd party apps don't work, and see if one of them could be the cause?
4) Otherwise, have you factory reset either device while it experienced the issue?
5) If you restart in Safe Mode and the browser doesn't open on its own, then uninstall all of your third-party apps and slowly reinstall them over time to see which one is the culprit
6) If the issue persisted in Safe Mode, then you may have malaware on your phone. To which you should back up contacts and photos to Google, (if SMS history is important, download SMS Backup & Restore and back them up to Google as well) then factory reset and restore those 2 - 3 types of media and nothing else.
Hopefully those tips and suggestions help.
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ā10-05-2022 04:06 PM in
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ā10-05-2022 05:39 PM in
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ā10-05-2022 07:43 PM in
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ā10-14-2022 08:05 PM in
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ā10-15-2022 05:30 AM in
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ā10-18-2022 10:20 AM in
Samsung Apps and ServicesHello, the same thing happens to me, I have taken all the measures recommended here, and the problem continues, now I am in the stage of uninstalling the latest applications, to see if any of them is the cause, because I do not want to go through the process to restore the factory mobile until all possible measures are exhausted, I will let you know if uninstalling the latest applications works, and what was the cause if the process is positive.
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ā10-18-2022 02:37 PM in
Samsung Apps and ServicesI tell you that after uninstalling all recent applications, the problem continues, and definitely the next step will be to restore the cell phone to factory settings.
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ā12-03-2022 12:34 AM in
Samsung Apps and Services