JUMP TO SOLUTION Solved

Original topic:

Samsung Pass (Now Wallet app) Deleted

(Topic created: 03-19-2023 01:10 PM)
1958 Views
BoborJoe
Cosmic Ray
Options
Samsung Apps and Services
Has anyone else had their Samdung Pass/Wallet app totally deleted? I had a system update for my S20+ 5g. Phone restarted. Next day (Thursday 3/16) I tried to use a PW from Samsung pass and 3 years worth of pw, addresses and notes, including a hidden email I needed are all gone! Screenshot of empty Pass below.

Thanks for any info!!!


 


image


1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello BoborJoe, and Welocme to the Samsung Community. I understand that your Samsung account was deleted from Samsung Wallet without your consent. Please reachout to our Samsung Pay Team at 
1-844-726-7297. 

View solution in context

0 Likes
Reply
2 Replies
Rivs5
Galaxy
Options
Samsung Apps and Services
I've seen other people say that theirs wasn't working at all. Maybe Samsung is doing away with these services.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello BoborJoe, and Welocme to the Samsung Community. I understand that your Samsung account was deleted from Samsung Wallet without your consent. Please reachout to our Samsung Pay Team at 
1-844-726-7297. 

0 Likes
Reply