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Original topic:

Samsung Pass (Now Wallet app) Deleted

(Topic created: 03-21-2023 05:03 PM)
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BoborJoe
Cosmic Ray
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Samsung Apps and Services
Has anyone else had their Samdung Pass/Wallet app totally deleted? I had a system update for my S20+ 5g. Phone restarted. Next day (Thursday 3/16) I tried to use a PW from Samsung pass and 3 years worth of pw, addresses and notes, including a hidden email I needed are all gone! Screenshot of empty Pass below.

Thanks for any info!!!


 


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Rivs5
Galaxy
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Samsung Apps and Services
I've seen other people say that theirs wasn't working at all. Maybe Samsung is doing away with these services.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello BoborJoe, and Welocme to the Samsung Community. I understand that your Samsung account was deleted from Samsung Wallet without your consent. Please reachout to our Samsung Pay Team at 
1-844-726-7297. 

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