Samsung Pass icon gone and not opening in store?

[romellosoul]

I used to be able to go to Samsung pass to retrieve passwords that didn't autofill, but today, the app icon is gone and it doesn't open from the store 

[gabe80million]

I still have it on my Note20 Ultra. That could potentially be a bug and you may have to factory reset your device.

[Sriccardi]

I h ave not been able to access either for 2 days. it says temporarily unavailable.

[LeoMonarch]

Anyone else having issues with Samsung Pass. Mine says Samsung pass is temporarily unavailable, try again later. This error continues ever after I performed a factory reset. I can't edit my passwords and it seems like all my passwords have been wiped clean prior to the reset. Can someone help or do i need to switch to Apple? 💁‍:male_sign:👀

[romellosoul]

me too. the app icon is completely gone

[userQEXZaM0ORg]

My Samsung app is gone from my mobile and I can't locate it. Tried to install it in the Galaxy app but when I find it in the app store, it says "OPEN" not "INSTALL" 

However, when I tap on it does nothing! The screen blinks a second that's it!! 

This app is very important as contain all of the passwords! WHERE DID IT DISAPPEAR?

6 month ago I switched from Apple to Samsung, Now I'm started to regret that!  

[LocdN · Accepted solution]

Same thing happened to me and just figured it out after a month.. Go into your settings 》Biometrics and Security 》Samsung Pass》 Tap the 3 dots 》 Settings》Add icon to app screen.

[TekkyGuy]

Thx. This worked for me.

[Imaninnia]

Thank You...It worked

[KaiserSoszay]

I have no "Samsung Pass" option in Biometrics and Security.