JUMP TO SOLUTION Solved

Original topic:

Samsung Rewards Card in Wallet Use Online

(Topic created: 07-20-2024 11:30 AM)
558 Views
Nameless0
Asteroid
Options
Samsung Apps and Services
I have about $20 on a Samsung Rewards digital MasterCard loaded into my wallet. This thing won't correctly display my remaining balance, so I manually figured it up. I just want to use it up and be done with it. Seems I can't use this online, but possibly to purchase a gift card from within the Wallet app itself.
Anyone know if I set the Rewards Card as my primary pay method, then buy a digital gift card through the Wallet app, will it actually use the Rewards Card to pay? I don't want to be surprised and have it hit a different pay option.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello Nameless0, Welcome to the Community. We understand it can be frustrating using the rewards points in the Wallet app. 

Here is a link with some steps for viewing and redeeming your points.

https://www.samsung.com/us/support/answer/ANS10002644/

For additional questions or concerns, we recommend reaching out to the Samsung Wallet team directly by calling 1-844-726-7297.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello Nameless0, Welcome to the Community. We understand it can be frustrating using the rewards points in the Wallet app. 

Here is a link with some steps for viewing and redeeming your points.

https://www.samsung.com/us/support/answer/ANS10002644/

For additional questions or concerns, we recommend reaching out to the Samsung Wallet team directly by calling 1-844-726-7297.