This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
We can only HOPE. So many that are on budgets that depend on this Free Service are not without any form of tv other then apps we are paying for. They could have sent out proper communication to users regarding. Being told 24/48 hours of an “Investigation” regarding this issue is complete BS. I’ll believe it when I see it. Meanwhile how many of us consumers are current suffering which not to mention those that just purchased (being brand loyal) a SAMSUNG tv. I feel so sorry for many that just did exactly that. Completely selling a product with No Recourse or Responsibility to what a customer has PAID for (or is if it’s on Credit!!)
Would have been nice if they gave us a heads up or put something on the screen to tell us. BEFORE I freaked out and restored my TV to factory settings. UGH...What a PITA! Now I have to download all of my apps again and login again.
Yup. All our Samsung TVs lost their plus channels. So, it IS a problem with the TV itself NOT with the connection as the Samsung rep tried to tell me. Fix it Samsung please and thank you or an LG will be on my Xmas list
