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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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userG4ZCf9igej
Constellation
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Samsung Apps and Services
Same issue- Still no update from Samsung
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userX8fTPlQuLx
Constellation
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Samsung Apps and Services
Where is my samsung tv plus at on my tv 😡😡😡🤬🤬🤬
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Aprile2440
Constellation
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Samsung Apps and Services

Mine is gone too

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Frborges07
Constellation
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Samsung Apps and Services

Same here. Started tv about 2 hrs back, Samsung tv app channel played for about a second and then gone… started getting the “antenna” error. I only use Samsung tv and other apps on this particular tv… no antenna or cable. Tried all things (except factory reset to avoid impacting all apps). Tried picking a Samsung tv movie from home and it says app is deleted and needs to be install, but nothing happens when I click install.This is so frustrating. Now it says can’t find a way to reinstall the app

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Members_Xu5OrLS
Constellation
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Samsung Apps and Services

Thanks for the update.  I am having the same problem, but only on one Samsung TV.  Not sure why it is only one TV with the problem, but I too will give tech support time to fix.

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Agent321
Constellation
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Samsung Apps and Services

I also am running into this issue starting at 5 am . 

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Robfrank
Constellation
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Samsung Apps and Services

Me too!  No way to reinstall and have tried all listed solutions.  Obviously a Samsung bug!  Please post a solution (or fix the service, Samsung!)  Thank you.

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Alex S
Constellation
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Samsung Apps and Services

For me it doesn't work on my 77" OLED but does work on my 43" uhd. Also, I can cast from my phone and it works. 

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Jkellett1
Constellation
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Samsung Apps and Services

Mine was gone this morning too. I used Samsung tv app every day. This sucks

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Tia31
Constellation
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Samsung Apps and Services
Is this going on with everyone else's samsung TV today? I turned my TV on and it said that my Samsung TV app has been deleted and that I need to reinstall it in order to use samsung TV plus. I click reinstall, it doesn't do anything and when I click it on the remote, it says "not available"
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