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12-31-2022 11:17 PM in
Samsung Apps and ServicesSolved! Go to Solution.
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01-02-2023 09:24 AM in
Samsung Apps and ServicesI am sorry to hear your Trio wireless charger is not charging and blinking red, and can understand the frustration and inconvenience. If your wireless charger and phone do not seem to connect, the charger has a flashing light, or your charger is making strange noises, you can easily resolve these issues. There are a few troubleshooting options, such as making sure your phone is placed correctly. Give this guide a look: https://www.samsung.com/us/support/troubleshooting/TSG01001490/
If the troubleshooting is not helpful, the charger will need to be evaluated by a certified technician. For service in the U.S., please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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01-02-2023 09:24 AM in
Samsung Apps and ServicesI am sorry to hear your Trio wireless charger is not charging and blinking red, and can understand the frustration and inconvenience. If your wireless charger and phone do not seem to connect, the charger has a flashing light, or your charger is making strange noises, you can easily resolve these issues. There are a few troubleshooting options, such as making sure your phone is placed correctly. Give this guide a look: https://www.samsung.com/us/support/troubleshooting/TSG01001490/
If the troubleshooting is not helpful, the charger will need to be evaluated by a certified technician. For service in the U.S., please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html