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Samsung Trio Wireless charger flashing red

(Topic created: 12-31-2022 11:17 PM)
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userk8uigYLJup
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Does anyone know why my samsung trio wireless chareger led is flashing red on all 3 of them and stopped charging my phone? It was working a minute ago and then stop. I have tried to unplug and let it cool down but the problem still persists.

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Samsung_Moderator
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I am sorry to hear your Trio wireless charger is not charging and blinking red, and can understand the frustration and inconvenience. If your wireless charger and phone do not seem to connect, the charger has a flashing light, or your charger is making strange noises, you can easily resolve these issues. There are a few troubleshooting options, such as making sure your phone is placed correctly. Give this guide a look: https://www.samsung.com/us/support/troubleshooting/TSG01001490/

If the troubleshooting is not helpful, the charger will need to be evaluated by a certified technician. For service in the U.S., please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

I am sorry to hear your Trio wireless charger is not charging and blinking red, and can understand the frustration and inconvenience. If your wireless charger and phone do not seem to connect, the charger has a flashing light, or your charger is making strange noises, you can easily resolve these issues. There are a few troubleshooting options, such as making sure your phone is placed correctly. Give this guide a look: https://www.samsung.com/us/support/troubleshooting/TSG01001490/

If the troubleshooting is not helpful, the charger will need to be evaluated by a certified technician. For service in the U.S., please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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