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Samsung pass unavailable 255 code

(Topic created: 01-31-2021 06:22 AM)
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Crb88
Asteroid
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Samsung Apps and Services

Samsung pass temporarily unavailable 255 code 

Tried deleting cache, deleting info, tried Uninstaller updates and reinstalling 

 

Tried set up with no wifi on

 

Still  does not work 

 

Any other suggestion???

 

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HurleyGM
Constellation
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Samsung Apps and Services

Same issue 

Tried:

-clearing cache and data 

-uninstalliing updates 

-factory reset 

-no wifi 

-signing out of old phone,which now my old phone is showing the same error

-resetting network settings

 

Chatted with tech support. Couldn't fix it. Escalated to "Samsung Pro". Couldn't fix it. My next step is to call tech support. 

JamieRidler
Asteroid
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Samsung Apps and Services

I've tried all the usual recommended tricks and can't get it to work either. Even tried verifying by email but it times out so fast I can't even click the link in the email before it's failed. 

user03WEmE9Xld
Asteroid
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Samsung Apps and Services
having the same issue on my galaxy s21 ultra smh don't know what to do neither does Samsung 😒👎🏼
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MagsB
Asteroid
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Samsung Apps and Services
I was FINALLY able to get it to work! I did have to turn my WiFi off, clear my cache, and just persistently try to connect but after a bit it did connect. Now I'm having zero issues with Samsung Pass.
JamieRidler
Asteroid
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Samsung Apps and Services

Keep trying but no joy. It just won't work. Samsung chat support just told me to call customer services but after 15 minutes on hold to them I gave up waiting. 

JamieRidler
Asteroid
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Samsung Apps and Services

Somehow it worked today, only thing I did differently is I switched network mode to 2g/3g only.

Long story short, 4g is over congested and hardly works in the town centre where I live but if I switch to 2g/3g things work better, provided I don't need to do any large downloads. 

So I was in town and switched mode like I usually do. Suddenly it worked on the first try. I was using data connection rather than any free WiFi. 

Didn't do anything else differently. Didn't even clear cache or data or force close before trying it. 

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userJP7UmhvPjY
Constellation
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Samsung Apps and Services

what i just did:

Turn off wifi

Close App

Settings - Apps - samsung pass 

DISABLE

3 dots top right - UNINSTALL UPDATES

go to galaxy store - turn OFF auto update for samsung pass. 

do NOT update samsung pass when asked. 

 

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userJP7UmhvPjY
Constellation
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Samsung Apps and Services

what i just did:

Turn off wifi

Close App

Settings - Apps - samsung pass 

DISABLE

3 dots top right - UNINSTALL UPDATES

go to galaxy store - turn OFF auto update for samsung pass. 

do NOT update samsung pass when asked. 

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user3P9ryZvLCl
Constellation
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Samsung Apps and Services
Is anyone having problems with Samsung pass on the new galaxy s21? 
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StanleyCup
Astronaut
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Samsung Apps and Services
yes. unable to launch. tried turning off wifi like others recommended but still says not available
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