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Original topic:

Smart switch ignores files with / in file name with no warning

(Topic created: 03-19-2023 07:50 AM)
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airtas
Cosmic Ray
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Samsung Apps and Services
I had some files that had / in the file name.
Smart switch won't move them onto my phone but also doesn't warn you. 

Can this be submitted as a bug? 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern with your files not being transferred using smart switch due to a / being in the file. I would recommend submitting an error report using the link provided so our engineering team can get a closer look at the symptoms you are experiencing: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

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Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern with your files not being transferred using smart switch due to a / being in the file. I would recommend submitting an error report using the link provided so our engineering team can get a closer look at the symptoms you are experiencing: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

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