Samsung Apps and Services
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I’ve tried to install my device several times and it keeps giving an error message that says it can’t register the device View Post 
Samsung_Moderator
Hello, Welcome to the Community. We understand the frustration of not being able to connect your dev... View Post |
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I own a Samsung Electric Cooktop with SmartThings on my iPhone. Â I have it connected to my Orbi router with Netgear Armor. Â Netgear constantly... View Post 
JBTechfanatic
Not really the only way you know is when you're actually establishing the AP connection but the best... View Post |
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All of my Led light strips stop working with smartthings. They lost connectivity and I couldn't reconnect them. I tried to reset them and they... View Post
Samsung_Moderator
Hello there! Welcome to the community! Because there are so many variables to consider, we recommend... View Post |
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What hardware do I need to use smartthings/samsung wallet to lock & unlock my front door? According to... View Post
Samsung_Moderator
Hello there! Welcome to the community! Because there are so many variables to consider, we recommend... View Post |
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I recently purchased an had installed a new HVAC system by Samsung. Three cassette systems for heating and cooling. One for the main part of the... View Post
Samsung_Moderator
Hello there! Welcome to the community! Because there are so many variables to consider, we recommend... View Post |
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Hi so the title pretty much says it all. Virtual switches said it was going to end maintenance on Friday. Yet it's still seemingly under... View Post
Samsung_Moderator
Hello MystralHadodan, Welcome to the Samsung Community. We understand the frustration of not being a... View Post |
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SmartThings WiFi 1.3.02.1011 Plume hub stopped controlling z-wave devices. Rebooted hub and still nothing. View Post
Samsung_Moderator
Hello, We understand how frustrating it is when you are unable to connect to your devices. This arti... View Post |
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Noticed today that nearly all my devices are missing. Alexa can still control everything, but smartthings app and website show like 4 devices out... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how upsetting it is for all of your devices to disapp... View Post |
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 Hi, I have Samsung security camera that worked on Internet Explorer. Now that Internet Explorer has gone completely away, I cannot get it to... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how frustrating it is to not be able to use the app f... View Post |
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No it is not a wifi or internet problem. I have  many other devices connected. I try to re-add them (microwave, fridge, smart outlets,... View Post
Samsung_Moderator
Hello, We understand the frustration of not being able to connect your smart devices. As you have al... View Post |
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Hi, i have 3 smart tags attached to my Samsung note 10 lite. My question is if i lose my bag with the tag attached, will i be notified if a Samsung... View Post 
Stephanie Nikki
This message is sent through the SmartThings App, so a Samsung phone with the app installed would in... View Post |
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Hello -Â I have several SmartTags on Key Fobs and noticed that 2 of them always show "Connected" under devices in the SmartThings app... View Post
Samsung_Moderator
Hello Qurius, We are happy to see you've found the Smart Tags to be useful. You are able to add up t... View Post |
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Hi everyone: I've been using SmartThings for almost a decade, and I've just taken for granted that the things I sent up back in 2015 would... View Post 
JonDeutsch
Sigh. It looks like I might have found the answer to my own question: Samsung discontinued support f... View Post |
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Doesnt give me an option in the SmartThings app besides ringing my phones? View Post 
Magical_Korok
The picture I looked at in the comments says the smarttag is not near you, it needs to be within blu... View Post |
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Hello, I am having issues when I try to join my home through my husband's invite. It days that I cannot join due to the difference in... View Post
Samsung_Moderator
Hello, We understand the frustration of not being able to join the Home network for SmartThings. Sin... View Post |
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I ve had 2 Smart Tags that have stopped working after a couple of months and the battery still had a good charge. After a few months they just stop... View Post 
user365170tdJ15
Tap on tag Tap on Menu, then on Edit Tap on the Remove button (it's one of the two obvious buttons i... View Post |
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Click like if you are also having trouble using Smart things bluetooth keyboard or universal remote. I have been unable to pair/ connect and... View Post
Samsung_Moderator
Hello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to... View Post |
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Hello:Â I'm not clear what I need to do to transition off the groovy IDE where I have my smartthings v3 hub and devices. What... View Post 
groundzero2010
How many devices do you have connected to your ST hub? What I did was list all the different type of... View Post |
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I use this app to set doorcodes for my airbnbs. I have schlage connect be468 zeewave connection to the hub. Is this migration to edge an from... View Post
Samsung_Moderator
Hello, We understand the concern regarding the migration. Please reach out to SmartThings directly f... View Post |
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It it my understanding that the Google Nest thermostat is supposed to be supported in Smartthings now. Understanding I cannot seem to get mine to... View Post 
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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Hello,  I have been trying to connect my smart camera to my phone but it keeps giving me errors. I did have it set up... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your cameras not pairin... View Post |
