Original topic:

Smartthings geofencing doesn't work

(Topic created: 6 hours ago)
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KayMillz
Constellation
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Samsung Apps and Services
So I have been running on 5G. Cellular internet for around a year and a half.
I use automation geoffensing when I show up to my shop to turn on the lights and to turn them off when I leave 
Probably over the last 6 months or so, it just stopped working. And after a bunch of testing, I assumed that it was the internet connection, just not stable enough.
Recently I just switched over to comcast again 
After resetting everything and setting everything up again, it still does not work so I am at a loss
Everything is as it should be, because it was working before 
I have s23 ultra and s21 ultra and also have 5 others on my location and it still doesn't work
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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello there, KayMillz! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/  Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404

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