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Sync drafts in Penup between 2 Samsung devices?

(Topic created: 09-22-2023 03:08 PM)
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MagBal
Asteroid
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Samsung Apps and Services

How do I sync drafts in Penup between 2 Samsung devices?

I just bought a new device and it doesn't have my old drafts. If I create something in my new device, it's not showing in the old one. Looks like each is saved on the device, not in cloud. 
How do I change that?
I am logged in on both to the s same account.
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drawing_vertigo
Constellation
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Samsung Apps and Services

Hey MagBal,

tbh I've been struggling with the same problem for a hot minute now (3 years) and as a IT trainee myself It's just unbelievable to me how the devs of penup could turn this app into a online drawing network with features functions such as logging into your samsung acc where your posted art can be seen with any device your on but your drafts are apparently saved on each device only, it not as if they had to write a completely whole new code, the potential is there but they didn't implement it for whatever reason. It's just shocking to me as why they decided to simply not imply the most essential feature

Now I don't mean to bash the whole app, cuz I simply love the whole concept and love the progress they made over the past years, but this is just a major flaw that NEEDS to be fixed.

I've tried every possible thing as up until now, to export my drafts manually but there are simply no files to be found of the drafts wich leaves me to think that they are being infact saved in the cloud, just any other device wich is not the source device of the draft can not display it.... this is just a big mystery I'm still trying to solve. Even the samsung support has no clue whatsoever

I'm Thinking about writing my own programm to export/import those drafts at this point.

BebopKid
Asteroid
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Samsung Apps and Services
I just spoke with the dedicated phone support from Smart Switch after getting it escalated. (After 2 days and about 5 hours with support) They were very nice. We tried a few things.

They said the best hope was to either find the files in storage and transfer them manually or hope someone with PENUP responds on Samsung Members before I have to send my old phone back for the trade in.
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Sahara04
Cosmic Ray
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Samsung Apps and Services
I read somewhere that the drafts can be sent to another phone using the Smart Switch app. I'm trying to find out how you synced them on the cloud because I don't see PENUP as an option for syncing on my note phone I think
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