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Original topic:

Unable to activate credit card and Samsung rewards card not showing on wallet

(Topic created: 06-25-2022 04:43 PM)
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Azpt22
Astronaut
Options
Samsung Apps and Services
Since the update to Samsung wallet I can add my rewards card that was there on Samsung pay. I also can't seem to activate the one credit card that was transferred over into Samsung wallet. Not a very good start for me using wallet. I click on the 3 dots to import a rewards card but it tells me that I need to contact customer service. I did and so far they haven't been able to help. They said they were going to escalate the ticket and contact me. 

1 Solution


Accepted Solutions
Solution
Azpt22
Astronaut
Options
Samsung Apps and Services
So I uninstalled Samsung wallet then went into the play store and reinstalled Samsung pay. I then updated it to wallet and signed in.... It worked!

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3 Replies
JamesThor
Astronaut
Options
Samsung Apps and Services
I was unable to add a card today to Samsung pay. It never sent me a text message. And then it just kept saying error. Maybe doing some updates today
TuAAw1x
Cosmic Ray
Options
Samsung Apps and Services

You aren't alone.  It won't let me activate my cards either.  What a ridiculously awful rollout.  I'm so upset about it I could scream.

Solution
Azpt22
Astronaut
Options
Samsung Apps and Services
So I uninstalled Samsung wallet then went into the play store and reinstalled Samsung pay. I then updated it to wallet and signed in.... It worked!