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Original topic:

Unpack password protected ZIP files downloaded from privace.samsung.com

(Topic created: 12-28-2023 10:28 AM)
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robertseetzen
Asteroid
Options
Samsung Apps and Services

Hello,

I just downloaded two ZIP files with some of my data stored on Samsung servers - but I can't extract the contents, because the files are passwor protected. I tried my regular pw for account.samsung.com as well as a blank password, but neither works. The mails I received ("[Samsung Privacy] Your download request has been received" and "Your download is ready") both don't contain a password or a pw hint.

So I'm really puzzled now. Any help would be appreciated 🙂

1 Reply
Solution
robertseetzen
Asteroid
Options
Samsung Apps and Services

Uh, that's embarassing. There is a button "Send my file password" in the download popup. The button is right next to the "Download all" button. Oh my. 

Anyway: Problem solved 😀