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Original topic:

Where can I access secure folders?

(Topic created: 10-25-2022 11:00 AM)
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userMLMTsyGlVl
Constellation
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Samsung Apps and Services
Where can I access secure folders?

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, Thank you so much for your inquiry! 

 

To access the files that you have moved to your Secure Folder:

1 Open your Secure Folder
Secure folder selected on Apps screen of Galaxy device
2 To access your images, tap Gallery
Gallery selected within Secure folder
3 To access your files, tap My Files then tap the location from which you moved the file. For example, if you moved a file from Downloads, tap Downloads
My files selected within secure folder
Downloads selected within My files in secure folder
The Secure Folder is the perfect place to store all the photos, videos, files, apps and data that you want to keep private. The folder is protected by the defence-grade Samsung Knox security platform, which encrypts all data stored there, making sure that your information is kept safe from any malicious attacks. You can also add a passcode or biometric lock to keep your data safe from any prying eyes.  Feel free to post again should you have any trouble! 🙂 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, Thank you so much for your inquiry! 

 

To access the files that you have moved to your Secure Folder:

1 Open your Secure Folder
Secure folder selected on Apps screen of Galaxy device
2 To access your images, tap Gallery
Gallery selected within Secure folder
3 To access your files, tap My Files then tap the location from which you moved the file. For example, if you moved a file from Downloads, tap Downloads
My files selected within secure folder
Downloads selected within My files in secure folder
The Secure Folder is the perfect place to store all the photos, videos, files, apps and data that you want to keep private. The folder is protected by the defence-grade Samsung Knox security platform, which encrypts all data stored there, making sure that your information is kept safe from any malicious attacks. You can also add a passcode or biometric lock to keep your data safe from any prying eyes.  Feel free to post again should you have any trouble! 🙂