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Smartthings (brand)Camera

(Topic created: 12-18-2023 04:56 PM)
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Mudshark63
Cosmic Ray
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Smart Home Support
Ever since last update for SmartThings app, my SmartThings camera keeps turning off inside the app.I have a SmartThings hub V3(I believe) 2018.all other products, (all SmartThings brand) light bulbs, plugs,Motion sensors, contact sensors are working fine. It's just the camera, anyone else having same issue? Possible solution? 

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Samsung_Moderator
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Community Manager
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Smart Home Support

Hello, Mudshark63! Welcome to the community! We found a similar thread to what you’re experiencing in our Smart things community here: https://community.smartthings.com/t/devices-randomly-switch-on-off-after-0-45-9-hub-upgrade/250389. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404 or by email at, support@smartthings.com

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Samsung_Moderator
Community Manager
Community Manager
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Smart Home Support

Hello, Mudshark63! Welcome to the community! We found a similar thread to what you’re experiencing in our Smart things community here: https://community.smartthings.com/t/devices-randomly-switch-on-off-after-0-45-9-hub-upgrade/250389. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404 or by email at, support@smartthings.com

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