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Galaxy Tab S9fe+ Display ( or software, chipset) Issue

(Topic created: 3 weeks ago)
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Bojan Sucevic
Constellation
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Tablets

Hi! I have an issue with my tab S9fe+. When using natural color mode and blue light filter together (display settings) screen changes color tone on input comand. Like it switches blue light filter on and of on input comand regardless if it is screen touch or mouse(via bluetooth) input. It also flickers from time to time with those settings.

Also have S7fe and it does not have that issue with same settings. 

Today, I was at some local store and they have S9FE+, S9+ and s10+ side by side. So I decidet to try them with same settings on ( natural color mode+eye comfort shield on).

S9fe+ behaves same as my own ( changes color tone on input comand) while S9+ and S10+ does not have that issue. 

So I guess that S9fe+ have some chipset/ software issue and would like to know if that can be resolved with future update. Thanks! 

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Solution
bill-e
Cosmic Samsung Care Ambassador
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Tablets

Boot to Safe Mode and see if the problem persists.  If it does then Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
Bojan Sucevic
Constellation
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Tablets

Thanks!

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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@Bojan Sucevic Also be aware that the Tab S9FE+ has a different display technology. The Tab S9FE+ use IPS LCD while the other 2 devices use Dynamic AMOLED. 

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