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Original topic:

Galaxy tab E forgot pin lock

(Topic created: 03-06-2024 10:29 PM)
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Alliekat0710
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I use the same pin code on all devices. I am locked out, for some reason, to my Galaxy Tab E. I'm logged in my Samsung account and email. Yet being told I have to pay to get it unlocked. Is there an easier fix. It should not be this hard. 
Allie Kat
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SergioRC20
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Yes, using your Samsung account, Find my device from another device should do the trick.

Good luck!

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8 Replies
SergioRC20
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Can you please share a screenshot where we can see the screen that you have to pay in order to unlock it?
Focr06
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Pic of the screen that says that
Alliekat0710
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One second
Allie Kat
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Alliekat0710
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This is from support1709821766856.jpg
Allie Kat
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SergioRC20
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Yes, using your Samsung account, Find my device from another device should do the trick.

Good luck!
Focr06
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That's because you have to send it in. Have you tried using find my device? From another computer or phone? Using the same Samsung account. You should be to unlock it from there

Alliekat0710
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I will try that first.. keep you posted
Allie Kat
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mainmanbud
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Find my device
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