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‎09-24-2024 09:17 PM in
TabletsSolved! Go to Solution.
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‎09-25-2024
12:59 PM
(Last edited
‎10-01-2024
11:11 AM
by
Samsung_Stephan
Hello there, and thank you for reaching out to the Community regarding the reported screen damage. This is something that will need to be addressed by a Service technician, and we've located this article to assist you further with that aspect- https://www.samsung.com/us/support/troubleshooting/TSG01001477/.
We are not able to speculate coverage or the cause for the screen damage and strongly recommend following up with an available center within your area immediately to have this resolved. https://www.samsung.com/us/support/service/
Please feel free to Private Message any moderator by selecting the chat option with your full model and serial number for assistance as well.