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Original topic:

Galaxy tab s9 ultra Screen damage

(Topic created: 09-25-2024 12:59 PM)
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M0nkey626
Constellation
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Tablets
I noticed a small spot on the edge of my tablets screen that was white? Is this screen burn? And is it covered under warranty?

When the screen is on, it is not as noticeable unless view at an angle. 

My tablet is usually on my desk when not in use with nothing big or heavy to fall on it. 

image


1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Tablets

Hello there, and thank you for reaching out to the Community regarding the reported screen damage. This is something that will need to be addressed by a Service technician, and we've located this article to assist you further with that aspect- https://www.samsung.com/us/support/troubleshooting/TSG01001477/.

We are not able to speculate coverage or the cause for the screen damage and strongly recommend following up with an available center within your area immediately to have this resolved.  https://www.samsung.com/us/support/service/

Please feel free to Private Message any moderator by selecting the chat option with your full model and serial number for assistance as well.