Original topic:

Google messages notification problems

(Topic created: a month ago)
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KJ W
Halo
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Now that Samsung is forcing us to use Google messages, I am having issues with text notifications on my S6 lite tablet. My s24 ultra is my primary device and it is paired with Google messages on the S6 lite The S6 Lite does NOT get audio notifications like it should from Google messages. Audio notifications are spotty at best. Some contacts will give me an audio notification, most do not. I am stuck with the default app notification tone on the S6 because I cannot customize notification tones for individual contacts like I can on my primary device the s24 for ultra. So, it's not an issue of using different notification tones. I should be getting audio notifications on ALL incoming messages because it is the default tone used on every contact.

If you're going to FORCE us to use a Google app, make sure it is COMPATIBLE with all of our devices and works at least as well if not better than what we had been using. Samsung text and call from other devices was perfect because my S6 lite does not have a SIM card.

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4 Replies
realaud
Honored Contributor
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Samsung is not forcing the issue, Google is. Google messages is compatible across every device that's Android based. If you are not getting notification sounds, it probably has more to do with a misconfiguration in your system, rather than Google messages.

KJ W
Halo
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I have every single notification toggle for Google messages enabled on the s6. There's nothing else to turn on.

All permissions have been enabled.

There is only the default audio tone setting, and it works for some contacts not others. It's hit or miss.

When I was using Samsung messages, I had no problems getting notification tones on all of my contacts.

If everything is turned on, what else is left?
bill-e
Cosmic Samsung Care Ambassador
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Just so you know, you can still download and use Samsung Messages from th Galaxy Store. 

As for your current issue.  Do you have a Galaxy Watch connected and is it set up to allow notifications  even when your phone is active? 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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KJ W
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The annoyance with using the Samsung app is the banner notification and pop ups about switching to Google messages. No way to stop them. Clear them and they come back.

I have a Garmin watch that gets the notifications but I'm not a watch wearer. Thanks for suggesting it, though
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