Prime video does not play 4k videos on Tab s9 ultra

[pcphone]

Does anyone know why the heck I cannot play 4k uhd and hdr videos and the maximum bandwidth it could get upto is 1.82gb/hr? Is there any way I could get this upto 4k.

[userella]

Not sure but do you have highest quality set in Amazon Prime Video app?

[pcphone]

Its set to best i.e 1.82 gb/hr

[userella]

Have you checked your internet speed? It should work that's strange.

[pcphone]

I have, its more than enough. Infact my brothers ipad runs the same account and it plays 4k

[userella]

My vr is laggy and my internet speed is peak really good, and the vr uses Samsung browser i discovered. My iPad 10th plays good but I'm not sure if it's 4k.

[userella]

2960 x 1848 (WQHD+), which is lower than true 4K resolution (3840 x 2160). Quoted per Google search. This is like a projector i always aim to purchase one with a good native resolution. I guess your tablet cannot, technically, would be my answer.

[pcphone]

Makes sense but why does it not play HDR

[userella · Accepted solution]

Quoted per Google, While the S9 series displays are excellent, their WQHD+ resolution falls short of true 4K (3840 x 2160) resolution, which is generally considered the minimum requirement for optimal HDR viewing.

[pcphone]

My s23 ultra plays at 1080p hdr though