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Problem with streaming sports...the image is fine but the sound is slow...

(Topic created: 04-22-2024 07:08 PM)
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jakke6
Constellation
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Tablets
Does anybody know what is going on. I have a tab s9 fe+ and on my old cellphone s9 the site in question works fine. I bought the tab s9 6months ago. The processor has to be better than my 6 year old phone? Why is the sound in slomo while the image is normal speed?
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Solution
bill-e
Cosmic Samsung Care Ambassador
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Tablets

Try a soft reset by pressing and holding down the Power and volume down buttons until it reboots. 

Submit an error report to Samsung. Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

Also, contact the web owner and submit a bug report. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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1 Reply
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Try a soft reset by pressing and holding down the Power and volume down buttons until it reboots. 

Submit an error report to Samsung. Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

Also, contact the web owner and submit a bug report. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro