Tab 9 ultra fingerprint not registering

[Smky]

Galaxy tab 9 ultra fingerprint sensor not registering gets to about 49% then stops

[userbn9KVYgxF1]

Moisten your finger before you go thru set up

[Smky]

Did that same result

[Robin621k]

Keep pressing until you see the green circle go all around each time you press the reader. Each time the green circle goes around, roll your finger. I do both thumbs and on the third print, I combine both thumbs.

[Smky]

Same issue

[RichardBernardHolden]

If your pressing it the same way, you have to get the corner spots of your thumb, thats how it works

[PEANUT581]

I stopped using the fingerprint icon after learning that hackers love to steal your prints. I am safer using the pin option.

[LeoWyatt89 · Accepted solution]

I don't know about you, but I'm more of a visual person....Check out this video it'll walk you through the whole process: https://www.youtube.com/watch?v=UR1tYfcKXp8