fizdog
Halo
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Friday in
Tablets
I just got my daughter the tab a9 for Christmas and today she let it die. I go to charge it, shows the circle with the lighting bolt. I walk away thinking it's going to charge. I check on it and the screen it off and shows no sign of charging whatsoever. The volume down and power button does nothing. I thought like my phone it'll keep showing the circle with the lighting bolt until it at least reaches 1%. Do I keep it plugged in and hopes it charges eventually or what? As I've heard people with similar issues doing that and it didn't charge.
3 Replies
realaud
Honored Contributor
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Friday in
Tablets
return it as defective.
1Bojangles
Constellation
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Friday in
Tablets
Send it back for a newer one or contact samsung and they'll send you a similar one or better
LongHiker
Galactic Samsung Care Ambassador
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Friday in
Tablets@fizdog Have you tried disconnecting it from the charger and reconnecting it to see if the % is any different?