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Tablet won't charge past 7%

(Topic created: 02-13-2024 08:58 AM)
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userFH6saxIgwJ
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Galaxy Tab S6 will not charge past 7% even though it says it is still fast charging. Have tried different cables, restarts, safe mode, etc.
Ran diagnostics and everything came back normal. 
Can't do a factory reset because battery has to be at 10%
Any ideas of what else I can try?
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userFH6saxIgwJ
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Not yet but that's what I'm going to have to do. I tried a hard reset today (hold power and volume up buttons to get into recovery menu) and so I was able to factory reset it but it still won't charge past 7%. I'll contact them tomorrow after work and see what can be done.

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Binx75075
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If you just bought the tablet, take it back to where you bought it from.
- Jason -
userFH6saxIgwJ
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I've had it for a few years
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Binx75075
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Are you using a Samsung brand charger?
- Jason -
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userFH6saxIgwJ
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Yes
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Binx75075
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Then it's highly likely that the charger is damaged so I would just buy a new one.
- Jason -
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userFH6saxIgwJ
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I've tried 3 different charging cables and blocks. Samsung branded and non Samsung branded. They all charge my phone and other devices just fine.
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LongHiker
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@userFH6saxIgwJ How long did you leave it on the charger? When the battery is extremely low like that sometimes it can take a while for the charger to take effect. 

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userFH6saxIgwJ
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Ive had it on the charger for 2 days now
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msvd10
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when was the last time it charged fully, did you download or do anything differently the last time it was charging normally?
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