Tablet won't charge past 7%

[userFH6saxIgwJ]

Galaxy Tab S6 will not charge past 7% even though it says it is still fast charging. Have tried different cables, restarts, safe mode, etc.

Ran diagnostics and everything came back normal. 

Can't do a factory reset because battery has to be at 10%

Any ideas of what else I can try?

[Binx75075]

If you just bought the tablet, take it back to where you bought it from.

[userFH6saxIgwJ]

I've had it for a few years

[Binx75075]

Are you using a Samsung brand charger?

[userFH6saxIgwJ]

Yes

[Binx75075]

Then it's highly likely that the charger is damaged so I would just buy a new one.

[userFH6saxIgwJ]

I've tried 3 different charging cables and blocks. Samsung branded and non Samsung branded. They all charge my phone and other devices just fine.

[LongHiker]

@userFH6saxIgwJ How long did you leave it on the charger? When the battery is extremely low like that sometimes it can take a while for the charger to take effect. 

[userFH6saxIgwJ]

Ive had it on the charger for 2 days now

[msvd10]

when was the last time it charged fully, did you download or do anything differently the last time it was charging normally?