Ronyx
Constellation
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ā11-19-2024 01:37 PM in
Tablets
I got this kids edition tablet for my son. I want to set it up and have some apps installed before giving it to him.
I made a Samsung kids account, following the direction, so I am the parent. And I signed in using that new account on his tablet.
I'm not sure if that was the mistake???
I try to do anything in Samsung kids, it directs me to the Galaxy store. Understandable since it's a new tablet and everything needs to be updated. But the problem is that once I get to the Galaxy store, it makes me plug in the password for MY Samsung account since I'm the parent. Okay, I do that. And then, this image is what I get. When I click on "Agree" nothing happens. I left it there, waiting for something to happen, but still in that same screen for 20 minutes. If I close app, then it closes.
It means I can't update any of the Samsung native apps, including Gallery. How ridiculous is that? How do I fix this?
1 Reply
kimberleigh
Comet
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ā11-19-2024 05:35 PM in
Tablets
Have you downloaded the "family Link App' on your device? You can try from there.