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12-26-2023 12:31 PM in
Washers and DryersWe started the descaling process and about 30min into the descaling we see "Error 4C3 please contact technician center".
Is there something we can do?
Thanks
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12-28-2023
01:33 PM
(Last edited
12-28-2023
01:35 PM
by
Samsung_Stephan
Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the error code being presented during the descaling process and would love to help you with this.
I located this article that is very resourceful when the Airdresser displays an error code here- https://www.samsung.com/us/support/troubleshooting/TSG01204349/. From
the error code you've provided it indicates the water supply from the steam chamber is malfunctioning and service will be required.
To proceed with the service process we ask if you can please contact us directly using any contact method listed below:
Online- https://www.samsung.com/us/support/service/
Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.
- Mark as New
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12-28-2023
01:33 PM
(Last edited
12-28-2023
01:35 PM
by
Samsung_Stephan
Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the error code being presented during the descaling process and would love to help you with this.
I located this article that is very resourceful when the Airdresser displays an error code here- https://www.samsung.com/us/support/troubleshooting/TSG01204349/. From
the error code you've provided it indicates the water supply from the steam chamber is malfunctioning and service will be required.
To proceed with the service process we ask if you can please contact us directly using any contact method listed below:
Online- https://www.samsung.com/us/support/service/
Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.