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Original topic:

Airdresser shows Error 4C3 during descaling

(Topic created: 12-26-2023 12:31 PM)
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muenchris
Constellation
Options
Washers and Dryers

We started the descaling process and about 30min into the descaling we see "Error 4C3 please contact technician center". 

Is there something we can do?

Thanks

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the error code being presented during the descaling process and would love to help you with this.

 

I located this article that is very resourceful when the Airdresser displays an error code here- https://www.samsung.com/us/support/troubleshooting/TSG01204349/. From

the error code you've provided it indicates the water supply from the steam chamber is malfunctioning and service will be required. 

 

To proceed with the service process we ask if you can please contact us directly using any contact method listed below:

Online- https://www.samsung.com/us/support/service/

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.

 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the error code being presented during the descaling process and would love to help you with this.

 

I located this article that is very resourceful when the Airdresser displays an error code here- https://www.samsung.com/us/support/troubleshooting/TSG01204349/. From

the error code you've provided it indicates the water supply from the steam chamber is malfunctioning and service will be required. 

 

To proceed with the service process we ask if you can please contact us directly using any contact method listed below:

Online- https://www.samsung.com/us/support/service/

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.