Original topic:

Dryer purchased in US not working in another region with power frequency 50Hz

(Topic created: 4 weeks ago)
252 Views
paulb1
Constellation
Options
Washers and Dryers

I recently purchased a Samsung - Bespoke 7.6 Cu. Ft. stackable smart electric dryer with steam and AI optimal dry Model:DVE53BB8900DA3 SKU:6507617.

I moved to Africa where the electrical power is 50 Hz, I am therefore unable to use the dryer and its displaying a frequency error

would it be possible to change the control board of the dryer to solve this problem or any other way of getting around this?

1 Reply
realaud
Honored Contributor
Options
Washers and Dryers

These types of appliances are meant to be connected to power outlets in the region they were purchased.  It may not be possible to switch the power and these types of appliances are not meant to be run safely with any kind of power converter.  Your best bet would be to contact Samsung directly.

0 Likes