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Refresh Mode on WD53DBA900HZA1

(Topic created: Monday)
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EdZorX
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Washers and Dryers
I absolutely love this washer/dryer but I don't see the "refresh" mode on it anywhere. The 3 steaming modes I find all take over an hour to do just the drying only.

Is there anyway to have it so that it steams my clothes for 15 mins or so to remove wrinkles and any stuffy smells?! 
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Samsung_Moderator
Community Manager
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Washers and Dryers

Yes, we can definitely see where your previous model had the feature, and it will be our pleasure to forward your feedback/ feature request. Thank you so much for being a part of our Community. We will follow up if any update is available in this regard as soon as possible. Have a great day.  

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello there, and thanks for reaching out to our Community. It would be my pleasure to look into and provide the information you're seeking regarding the steam options. From the user manual, we advise you can set the drying time between 20 minutes and 240 minutes. However, drying time depends on the selected cycle. 

 

Furthermore, we encourage you to review pages 45- 51 of the manual here directly- https://downloadcenter.samsung.com/content/UM/202501/20250123162936341/OID74251_IB_T-PJT_WD8000D_7LC... for a better idea of the steam options as mentioned. We also recommend connecting to SmartThings to review options there, starting on page 60. 

Please let us know if you need any further assistance. 

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EdZorX
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Washers and Dryers

Hello! Thank you for the reply but unfortunately it's nowhere to be found (I read the owners manual and looked at everything within SmartThings as well). From my previous dryer it was called "Refresh" as seen in this page: https://www.manualslib.com/manual/2382226/Samsung-Dve45b6300.html?page=45#manual

The cycle lasted only 15 mins and I used it often when I just wanted to remove the "stuffiness" from clothes and/or dewrinkle  

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EdZorX
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Washers and Dryers

I looked up the manual for another washer/dryer combo from GE and although that one doesn't have the "Refresh" mode either, I do see a "dewrinkle" option that lasts 35 mins, it's the option seen at the top of page 11 from here: https://products-salsify.geappliances.com/image/upload/s--pdIsKW0u--/izid0w85hg3mbckeyyo1.pdf

Would it be possible for Samsung to add something similar to this feature with a firmware update?!

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Yes, we can definitely see where your previous model had the feature, and it will be our pleasure to forward your feedback/ feature request. Thank you so much for being a part of our Community. We will follow up if any update is available in this regard as soon as possible. Have a great day.