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Original topic:

WF53BB8700AT washer rear feet scrape the floor

(Topic created: 03-15-2025 10:35 PM)
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etpetp
Cosmic Ray
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Washers and Dryers

Since delivery the 

WF53BB8700AT Bespoke 5.3 rear feet scrape the tile floor. Anyone else have this issue?

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello and welcome to our Samsung Community. We recommend leveling the washer as a resolution. I have located the steps on page 24 from your user manual here- https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6... and included them below to assist with the leveling of the washer. 

To Adjust the leveling feet

1. Gently slide the washer into position. (Excessive force may damage the leveling feet.)

2. Using a wrench, turn the leveling feet clockwise or counterclockwise to adjust the height until the washer is level.

3. Using a flathead screwdriver, tighten the locking nuts.

NOTE - Use the open-end of the supplied wrench to adjust the leveling feet.

 

Please Contact your original installer immediately, if the issue is still present after completing the steps. 

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2 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello and welcome to our Samsung Community. We recommend leveling the washer as a resolution. I have located the steps on page 24 from your user manual here- https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6... and included them below to assist with the leveling of the washer. 

To Adjust the leveling feet

1. Gently slide the washer into position. (Excessive force may damage the leveling feet.)

2. Using a wrench, turn the leveling feet clockwise or counterclockwise to adjust the height until the washer is level.

3. Using a flathead screwdriver, tighten the locking nuts.

NOTE - Use the open-end of the supplied wrench to adjust the leveling feet.

 

Please Contact your original installer immediately, if the issue is still present after completing the steps. 

etpetp
Cosmic Ray
Options
Washers and Dryers

Looks like the same feet on mine and they are adjusted level. Rear feet act like they have no protective surface like the front feet.

 

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