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Original topic:

Washer WA49B5205AW Not Found in SmartThings App

(Topic created: 08-18-2022 06:51 AM)
DjDoug4ever
Constellation
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Washers and Dryers

I wanted to add my new Samsung Washer that I purchased this past April to my SmartThings app, but it is still not found in the Washer section. Does anyone know why it isn't and if it will be added?

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

We can't be sure why it's not showing up as we don't have access to those systems, however, you can contact our Smart Things department and they can tell you why it's not showing up or if there's something preventing it from being added. You can reach them via phone at 866-813-2404.

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

We can't be sure why it's not showing up as we don't have access to those systems, however, you can contact our Smart Things department and they can tell you why it's not showing up or if there's something preventing it from being added. You can reach them via phone at 866-813-2404.

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