| Custom List Message Item |
|---|
|
I bought Qn65q9 a while back and my IR sensor stop working correctly. It only works when I point the remote control directly to the certain spot. I... View Post 
Samsung_Moderator
My apologies I just realized the link did not work this is the link:https://samsungparts.com/. You c... View Post |
|
I have a Samsung QE50Q60TAUXXU TV that has 4 slim black lines running horizontally, originally there were only 2. I have contacted... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
|
My Frame TV has never once displayed art mode. Never. It simply goes black and eventually the tv just turns on. I have tried accessing from the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
|
|
|
Hi, I have a new QLED Q80C tv. Sometimes I get Studder or hesitation on the picture. It happens in HD and Stanard. It's not all the time. I... View Post
Samsung_Moderator
Thank you I would recommend turning off the picture clarity. And by sources, I mean externally conne... View Post |
|
hi, not sure if anyone has experienced the same problem, although I have seen a few posts earlier that seem to be similar and there doesn’t seem to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend attempting to purchase it directly through the ... View Post |
|
|
|
|
|
|
|
Hello, i have a samsung QE6LS03AAUXXC when i enter in art mode i have some free art, but i haven’t art store option. Can i please get some help. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out @Morrydiarra. After reviewing the model, it looks to be an interna... View Post |
|
I have a need to source the right One Connect box for a 32" Frame Model: QN32LS03BBF Type: QN32LS03B Can someone help me with the... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. For questions about replacement parts and accessori... View Post |
|
I have for the last few months experienced random total freezing of the above TV! Sometimes, the screen just freezes, and none of the controls... View Post
Samsung_Moderator
Send a message on Facebook Send Message on Twitter Send Message to Moderator If your unit is out of ... View Post |
|
|
|
UE46D7000 TV, pressing any button on the remote control switches the TV off. A hard reset does not seem to be possible without the remote control... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
|
On my older Samsung TV the smart hub was docked to the bottom of the screen and did not take up the entire screen. Switching between apps and input... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is not possible, but I will tag this post for ... View Post |
|
Since yesterday, on the same day both my Amazon Fire Stick and Roku can't be used. I get a message saying there is no HDMI signal. I unplugged... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend also trying another source such as a console or... View Post |
|
Hi I have a Samsung the frame 55 inch 2021 model. I was watching a movie and suddenly screen switched off. Then it started flickering like is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is occurring on all sources this is something that will r... View Post |
|
|
|
|
|
My QE75Q60RAT TV goes off but comes back on after a while It sometimes has a black screen but the sound is still audible View Post
Samsung_Moderator
Hey, I apologize for the confusion and any inconvenience. However, we do not have the ability to sup... View Post |
|
Hello Samsung Team, I recently purchased a Samsung QLED 65 inches TV from Costco. TV is working great but I'm unable to activate Hulu... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung community. I definitely understand your c... View Post |
|
Hello, I have a Frame 2022 right next to an older Samsung TV. Even I tried to block the signals, the remote controllers affect both TVs. Can we... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible. You can however use the remo... View Post |
|
The Subject title says it all. Every time a visitor uses the TV of someone forgets, I am stuck with the problem of returning the set to back TV... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible. I will however add the tag f... View Post |
|
|
|
|
|
I purchased a nice new Samsung QN55QN90CAF QN90C Series - 55" Class LED-backlit LCD TV - Neo QLED - 4KTV but having some problems with the... View Post 
LeoWyatt89
I recommend trying the following troubleshooting steps for app issues on the television: https://www... View Post |
|
i was about to purchase my 3rd samsung tv the other day but started reading reviews keeping me from purchasing becuase of the remote. the remote... View Post 
peterson1965
I will try that over the weekend and go into the store and try and see if it works. Thanks View Post |
|
I have an 85" Samsung TV. Not sure but think QLED or something like that. It is about a year or so old and my remote control stopped working.... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration with you... View Post |
|
This is happening with a two month old QLED TV. Model QN55Q60CAF . Have three other Samsung tv’s and not experiencing this problem on... View Post 
Samsung_Moderator
Hello! I completely understand your concerns with the TV darkness on the screen. I'll be more than d... View Post |
|
My 2022 Frame has started switching on its own from art mode to TV. it says I have the current software 1503. Which is not even listed on... View Post 
SamsungJustin
Hello, A software update was released that should have resolved this matter. If you're still having ... View Post |
