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‎05-29-2024 10:47 AM (Last edited ‎05-29-2024 11:07 AM by SamsungRei ) in
QLED and The Frame TVsHas Samsung dropped CNN from their TV Plus line up or is there something wrong with my device?!
Model: UN43RU7100F
Thank you!
Sean
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‎05-29-2024 11:10 AM in
QLED and The Frame TVsIf you've found my post to be helpful, Please like my Comments ✓✓✓.
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‎05-29-2024 10:53 AM in
QLED and The Frame TVsI think its been removed since I just went through ever channel on mine also and CNN isn't listed as a channel
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‎05-29-2024 11:03 AM in
QLED and The Frame TVsThanks, it would be great if Samsung had an official statement of some sort somewhere!! This was one of the reasons I bought the TV in the first place.
SAMSUNG: Is it gone for good? Are you renegotiating with CNN? IS it a technical problem?? What has happened?
Thanks,
s
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‎05-29-2024 11:05 AM in
QLED and The Frame TVsIf you've found my post to be helpful, Please like my Comments ✓✓✓.
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‎05-29-2024 11:10 AM in
QLED and The Frame TVsIf you've found my post to be helpful, Please like my Comments ✓✓✓.
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‎05-29-2024 01:28 PM in
QLED and The Frame TVsHello, There. We're sorry to hear that one of the channels you value has been removed. With Samsung TV Plus, all channels are subject to change without any prior notice or reason. That being stated, please keep in mind that Samsung TV Plus is a 100% free service with no strings attached and offers a wide range of programming.
While I understand it can be disappointing when you have that one station that you've truly enjoyed removed, there are always alternative methods of still getting that same content.
As Gary B advised here, CNN does offer an application that can be downloaded to the smart hub. To find additional information on how to download these applications check out the following link: https://www.samsung.com/us/support/answer/ANS00062169
As for your other questions, you asked, we are not able to speculate on rather or not a specific channel can return.
Please feel free to reach out to the community again should you need any further assistance!
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‎05-29-2024 01:30 PM (Last edited ‎05-29-2024 01:31 PM ) in
QLED and The Frame TVsIf you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.