I am noticing that the pre-installed apps load properly but then fail when playing video. Only Amazon and Netflix work. Hulu, peacock, Disney+ don’t. In these apps - I can search and select a movie to start - but then the screen goes dark or freezes. I have tried everything- firmware update, reinstall app, cleared cache, smart hub reset, power hold reset, unplugged tv for 2 days. Nothing works. I am able to stream all of these on my firestick also plugged into tv and using same internet. But Samsung native apps fail.
Hello! @Andy8 Thank you for posting about this. I completely understand your concerns with the pre-install apps being unable to play video. You will need to prioritize the TV on your network. I recommend that you call your internet service provider to do that.
Hello! @Andy8 Thank you for posting about this. I completely understand your concerns with the pre-install apps being unable to play video. You will need to prioritize the TV on your network. I recommend that you call your internet service provider to do that.
