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Original topic:

Black and burn spot on the corner QLED

(Topic created: 06-17-2024 04:29 PM)
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AhmedBarahim
Constellation
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QLED and The Frame TVs

I have a SAMSUNG QLED 55inch tv. Today I found a very hot and black spot on the bottom left corner of the tv. It was very hot that I can’t put my hand on it with that it generates a black spot as it is shown in the images

4DAC41A9-6A33-4637-A05B-7460B4B8F814.jpeg

8242F5CC-9CBD-437F-894C-F9716A3F6635.jpeg

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

If you would, please reach out to one of the moderators here in a private message with the following information: 

Full name:
Address:
Email address:
Contact Number:
Place of purchase:
Model Number: 
Serial Number: 

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bill-e
Cosmic Samsung Care Ambassador
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QLED and The Frame TVs

I would bring it in for service.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
Moonbase1
Cosmic Ray
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QLED and The Frame TVs
Make sure you're not leaving it paused for an extensive amount of time. I have a Samsung QLED 55 inch, 2018. No issues with mine. Pray that you bought it at Costco. They will probably take it back.
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SamsungTam
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

Hello! Thank you for reaching out. I need a little more information to escalate this to our specialized team 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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AhmedBarahim
Constellation
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QLED and The Frame TVs

What information do you need ?

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

If you would, please reach out to one of the moderators here in a private message with the following information: 

Full name:
Address:
Email address:
Contact Number:
Place of purchase:
Model Number: 
Serial Number: