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Good morning, I'm going crazy as it seems that my tv model has only just one remote model, that is BN59-01311B, that i can't find on... View Post 
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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Hi, could someone please help urgently, this tv is almost constantly off more than on now? I am all Samsung, but I am fast losing... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hello, I have a Q9NF smart tv from 2000 (I think) and I have an app on this tv that is not available in the "App store" anymore. The... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible, and will need to re-download... View Post |
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I recently bought a QN75Q80CDFXZA and I can’t find a way to get to the color tone settings and some other options. I’ve tried when watching... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to change t... View Post |
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After years of working fine... today my TV is black and won't turn on. I've tried the basic troubleshooting steps on the web (eg.... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I definitely understand the need to get your T... View Post |
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Hey guys, Just got my new tv today, I got the QA75Q60CAWXXY model, everything seems to be working fine other than when I try to use the Netflix... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. Support for US products is the focus of this forum.... View Post |
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My screen on my 75" QLED is separating from the TV. Is there a fix or repair to this? I have seen on other blogs that the adhesive used is... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with your sc... View Post |
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I’ve seen other posts on here about frustrations with the Frame software updates and have to add my voice to the chorus. When I go to turn off the... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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Hello, My remote just died. It's stuck on a Samsung channel with a black screen, and I cannot change anything with the remote (original... View Post 
massachusetts1
Solved. Contacted Samsung support directly. There is a button under the Samsung Logo at bottom right... View Post |
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I just installed my 2023 85" Frame TV and I am very disappointed with Samsung's quality control on the Frame. The TV has a very prominent... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your TV having this issue.... View Post |
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Appealing to Samsung - PLEASE ADD FEATURE to disable Volume overlay. When changing volume on my 2022 65" QLED TV, a giant overlay appears on... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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I have my Frame hardwired. Whne i try to use Smartthings to send a picture to the sTV, it "cant find" the TV. can I use both wired and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be useful to use them at the same time, unfort... View Post |
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I have a QE55Q7FNA Samsung TVI am battling to set up dual Audio outputIs it all possible?Software Version T-KTM20CTV-2009-KTM20CJP-1037I would... View Post 
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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I recently purchased a Terrace QN55LST7T. Approximately half the time the TV will not display a picture when it is turn on using the remote. I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange that your new TV is not powering on. I ... View Post |
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Hi,Please see attached pictures below. The screen has a hard to describe, reddish tone.Sometimes for a few seconds becomes normal.Finally I caught... View Post
Samsung_Moderator
"Thanks for reaching out. Support for US products is the focus of this forum. As your device is a no... View Post |
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Samsung tv plus browse "live and on demand" pop up at the bottom every time I change channel very annoying the tv is not in store mode.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with these pop up occurring. So... View Post |
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Purchased a samsung q60c, and cannot find the setting to have it turn on at say, 7AM like any other TV I have had in the last 10 years. Can anyone... View Post |
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This past week I noticed the right 40% of my 2021 QN32Q60A QLED 4K HDR TV screen darkened. -see image - I bought it about 20 months ago so it was... View Post 
cyberbiker
That paragraph probably has validity. I only had an Apple TV connected by HDMI, as the TV is connect... View Post |
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How can I get a part to my stand for my 55” S95B ? In the quick setup guide it’s part “C” View Post
Samsung_Moderator
All available parts can be ordered from our parts department, J&J International. You can either use ... View Post |
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I'm having difficulty finding/installing the Steam Link app. I've read a dozen articles, and watched several videos, but my 2023 Q60C... View Post
Samsung_Moderator
Hey everyone! I can understand your frustrations about the app not being on your TV. If the app isn'... View Post |
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I'm using a QN32Q60AA as a monitor connected to a Dell Latitude 5480 via HDMI direct from the laptop. Prior to yesterday I was powering the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this may be useful. Unfortunately, there's no direc... View Post |
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Hi, Please see attached pictures below. The screen has a reddish tone. Similar to water damage... but: during setup today, for 1-1 second - it... View Post 
Samsung_Moderator
Hey, estrangedpeter. First, welcome to the community! Because of my kids, the tv may be the most imp... View Post |
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My new Samsung 55" S95C OLED TV, experiences seemingly random 2-5 second drop outs of both video and audio while trying to play PlayStation 5.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see that you have tried all the recommended troubleshooting for... View Post |
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All of my TVs are Samsung Smart TVs. Two of my largest are a 65" and 75", they are not OLED.I can play and use any of the Samsung Apps,... View Post 
userYb71RE733c
I also broke down and called Directv and was told that the RC73 is not a universal remote even thoug... View Post |
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Has anyone ever really found a solution for Paramount+ not streaming on some models. I have a QN85QN90BAFXA and have had no success with any of... View Post 
user07BRlKAeU2
Update…did a factory reset as a last resort after the TV software update and now Paramount works….. View Post |
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I recently purchased 2 new qQD-OLED Samsung TV's, the qn55s95b and qn65s95b. They are both on the same latest firmware (1303). The 65 in. model... View Post |
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The support site lists USB firmware 1503 for the QN65QN90BAF TV but the TV reports firmware version is 4121. How do you manually check to confirm... View Post
Samsung_Moderator
Hello, There. Our website does not always have the latest firmware listed. The webmaster does their ... View Post |
