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Hello everyone. Just got a new Q70C (model QN65Q70CAFXZA) and got all my favorite apps onto the home screen. Unfortunately they seem to disappear... View Post 
Samsung_Moderator
Hello there, jer8041! Welcome to the community! Because there are so many variables to consider, we ... View Post |
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Turned on my 2 year old Samsung TV (QN65Q70T) this morning and noticed these "patches" on my screen. In... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange that there is moisture inside your TV. ... View Post |
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screen turned green, wouldn't power off, had to unplug. Now won't power on View Post 
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern here. I have... View Post |
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Hi, I have 2 of the 55 inch model. For both, if I upload a file to them I get colour banding I don't see on my monitor or phone. I've... View Post |
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The remote that came with my 65" TV is terrible. Tiny, black on black is very hard to read and is far less helpful than the one that came with... View Post
Samsung_Moderator
Hi there @oldpete87! I'll be adding a feedback tag to your post for visibility from our higher ups. ... View Post |
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Hi, I bought a new 75” Class Q80B QLED 4K Smart Tizen TV. I am able to find Willow app on my tv but I can not find it. It was present on my old... View Post 
ashwani27chahal
I searched but it is not available under apps. However, my another Samsung tv Q60 has it. Why is tha... View Post |
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Hi, I’ve just setup my new 50” Frame TV 2023. Both my phone and TV are connected to the exact same wifi network. There’s not... View Post 
Samsung_Moderator
Hey! Thank you so much for posting within our community. Using SmartThings on your TV can be tricky.... View Post |
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I purchased a S95B 65" OLED TV at the beginning of March. Over the last couple weeks, when pressing the directional ring or volume buttons, the... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration of havin... View Post |
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I ordered a 2022 Frame TV and the included wall mount was missing screws. When I spoke with Samsung support, I was told my ticket for screws would... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. If you would like, you always have ... View Post |
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QN50Q60TAFXZA Model Code <Removed> Won't turn on. Just cycles on and off. I can see the QLED screen for a... View Post
Samsung_Moderator
Hello! First I would like to welcome you to the Samsung community! I completely understand your conc... View Post |
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I bought my Samsung TV about a year ago and love it. It's a model QN85Q80TAFXZC But 1 issue that's annoying is that I hooked up a sound... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with this occurring. I woul... View Post |
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Hello! Regarding my QN85BA, I plugged a USB Drive into the TV (USB 1 HDD port) and it worked great. I could view the videos that were on it with... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I think the steps you are seeing are from a New Zealand site unfo... View Post |
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I bought a new TV recently, model QE55Q70AATXXC. I would like to use developer mode, and selected apps, and entered 12345, but nothing happened.... View Post
Samsung_Moderator
Hi Hundejensen and welcome to the Community! We advise against playing around in developer mode beca... View Post |
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I purchased a 65” QLED last June and when I came home today the screen had completely detached and fallen on my floor. Thankfully, I wasn’t home... View Post
Samsung_Moderator
Oh no! We're so sorry to hear this happened, but we're glad everyone is ok. We would like to speak w... View Post |
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Hi to all, can anyone tell me if the qn90b plays flac View Post
Samsung_Moderator
Hello! Thank you for reaching out! Most of our TVs have different video and music formats and codecs... View Post |
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So posting this in regards to a decision that has been made on my Samsung QN85Q72A. I have a ticket #5131477233. This TV was purchased September... View Post
Samsung_Moderator
Gosh, that does sound super frustrating! I tried to look up your ticket number to get to your accoun... View Post |
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Hi guys, turned my Samsung the frame 2021 43” this evening and the picture is 90 degrees rotated? No idea why, anyone know how to correct it? ... View Post 
Samsung_Moderator
To adjust the TV settings you should be able to press the “Home” button on the remote control. Selec... View Post |
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Is samsung gonna release anymore firmware updates before 2024 for the s95b View Post
Samsung_Moderator
Hi @joey1965! Unfortunately, we are unable to speculate on any future firmware releases. You'll need... View Post |
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I bought a TV Q60r from China and I'm using it in Sri Lanka and I cannot get pass the terms and conditions, privacy policy since it always... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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Keep getting runaround trying to collect the 3 month gamepass ultimate code that is supposed to be in the promotions app. Samsung... View Post
Samsung_Moderator
Hey all, anyone having trouble with Gamepass, Please call our promotions team at 1-866-888-5503. The... View Post |
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When I power up my TV, it defaults to a home screen that has multiple tiles of suggested programs plus a tile called HDMI, which is my connection... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be useful to have this setting enabled. Un... View Post |
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Is there a device that I can use to take screen shots on my S95B 65 OLED TV? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how being able to screenshot on your TV can be useful. ... View Post |
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Really like this TV, but the solar universal remote is another story. Sure the remote can control the TV, but that's where universal stops... View Post
Samsung_Moderator
Hi @GeezerTV and welcome to the community! We appreciate your feedback and will tag it in the forum ... View Post |
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Hi - I'm new to the forum. We just bought a QN65S95BAF tv which so far we really like. We're experiencing something strange though and I... View Post
Samsung_Moderator
I apologize, I got the directions a little mixed up. Here they are. Menu> Settings> All Settings> Co... View Post |
